Ubuya is a ryokan inn for celebrating life.
Come visit with loved ones on occasions like 60th birthdays, wedding anniversaries, and first birthdays.
Celebrate a long life with a happi coat. Gift a bottle of wine. Take commemorative photos with a message board shaped like Mt. Fuji and in our original Mt. Fuji clothing. We offer a wide range of services that can make your special celebration even more memorable.

We can arrange cakes and flowers on request. We can also prepare special messages on request.
Cakes are available in sizes to suit any number of guests. We can also prepare a cake shaped like Mt. Fuji.
*Please contact us at least 3 days before the day of arrival.

We guarantee that the rates for reservations on our official website are the lowest available for lodging reservations under the same conditions. If you find a lower rate on any reservations site than the one on our official website (for the same conditions*), weʼll match that rate.

*The same conditions refer to the following:
･ Dates ･ Number of guests ･ Room type ･ Meal content ･ Benefits ･ Plan content

*The following rates are not covered by the best-rate guarantee:
･ Rates not offered to the general public, including those available through membership organizations or employee benefit plans
･ Rates that canʼt be verified by checking websites or travel agent pamphlets
･ Rates discounted due to points earned from reservations sites, subsidies, or the like

The following cancellation fees apply:

The cancellation fee may vary depending on the plan you choose.
The cancellation policy specified for your reservation plan will take precedence, and a cancellation fee will apply.

If you know the days of his or her stay, you can pay in advance through bank remittance.
Contact us by email or telephone.

We welcome families, including guests of all ages.
Accommodation charges are based on meals, bedding, and other facilities used. Please refer to the information below and specify your needs when you make a reservation.

• Robes provided for children consist of traditional samue wear, available from size 90 cm and up.
• Supplies (such as toys and wastebaskets for diapers) are available on loan to guests with children.
  These supplies are limited. Please request in advance.
• Services provided for elementary school student guests vary by the plan selected. Please choose either plan A or B when making reservations.

We do not accept pets at the ryokan inn.
We can provide information on nearby pet kennels.

Unfortunately, we do not have banquet rooms in which groups can dine together.
We apologize for the inconvenience.

Check-in is from 3 p.m. to 6 p.m. Please check out by 11 a.m.
If you will arrive after 6 p.m., please let us know by telephone.
*We will not provide dinner after the final seating of 6:50 p.m.
In addition, we will not refund dinner charges in such cases.

The entire ryokan inn, including guest rooms (and balconies) and the dining halls, is nonsmoking.
For smoking, vaping, and e-cigarettes, please use the smoking room.

No. Only the Fuji no Yu baths are sourced from the hot spring.

All guest rooms have views of Mt. Fuji.
Since the ryokan inn stands facing Mt. Fuji, all guest rooms and spots, including the spacious baths and the lounge, offer panoramic views of Mt. Fuji.

Dinner and breakfast are served in the dining halls Fuji and Iwai.

[Dinner times] From 6:00 p.m. / from 6:50 p.m.
*We will not provide dinner after the final seating of 6:50 p.m.
In addition, we will not refund dinner charges in such cases.
[Breakfast hours] Please come to the dining hall any time between 7:30 a.m. and 8:30 a.m.

*Starting times are subject to change with seasonal events.

We offer the following childrenʼs meals:
･ Steak or hamburger (no choice available) ･ Salad ･ Sashimi ･ Soup ･ Deep-fried dish ･ Steamed dish ･ Rice ･ Dessert
*Content of meals is subject to change.

No lunch is served inside the ryokan inn.
The ryokan inn can provide information on delicious local restaurants.

The hot spring is available for overnight guests only.

Due to concerns about effects on the unborn infant, none of the spa treatment options are available for expectant mothers.

In principle, guests with tattoos are barred from using the spacious bath.
However, you may use the bath if you can cover your tattoos with two 10 cm ✕ 10 cm sheets.
Ask at the front desk for covering sheets.

Bringing infants into the bath is left to the guestʼs discretion.
Diaper-changing tables are available in the changing room.
Preschool children may use the spacious bath for the opposite sex.

We operate a shuttle bus that picks up guests from 3:00 p.m. to 6:00 p.m.
After 3:00 p.m., please telephone the ryokan inn when you arrive at the train station or other facility. (Prior reservations for pickup at a specific time are not available.)
In addition to train stations, the shuttle bus can also pick up guests at sightseeing facilities in the Lake Kawaguchi vicinity.
Tel. +81 (0)555 72 1145

We operate a shuttle bus that departs every 30 minutes to take guests in the two directions of Lake Kawaguchi Station and the art museum from 8:30 a.m. to 11:00 a.m.
Please ask us at the front desk for details.

We have 3 wheelchairs available. You may also reserve a wheelchair in advance.